![]() In July this year, the BBC reported dozens of accounts had been deleted over links to groups advocating for LGBTQ+ rights. The Wall Street Journal reported in 2017 on a Chinese man being arrested after telling a joke in a WeChat group that alluded to a senior government minister. The platform’s analysis and tracking of user activity yields data which is passed on to Chinese authorities with potentially serious consequences. Ultimately, the problem was resolved, but with some users reporting outages of at least two days, it has served as a reminder of the fragility of a payment system over which users have no control.īeyond people being accidentally locked out of their financial accounts, longstanding complaints about WeChat centre around the complete lack of privacy offered and related problems stemming from government censorship. This, too, can trigger identity verification errors. Whenever you see any QR code for collecting payments via WeChat Pay HK, either online or offline, and regardless of whether you see them in stores, on websites, or on the governments bills, you may just scan these QR codes to make payments. Withdraw your WeChat Pay balance to your regular bank account. Pay in stores by showing your WeChat Pay QR code. Receive WeChat Pay payments from friends or customers. Send money electronically to your WeChat contacts. Some use the western name order, while others put surname first, and some add a space between names while others do not, adhering to Chinese style. With WeChat Pay Malaysia you’ll be able to do the following:¹. Another problem highlighted was the inconsistencies between banks when it comes to writing foreign names. One message from the platform stated affected users must add two Chinese mainland bank cards ‘to further verify identity information’. THAT’S-another Chinese news source, from HK Focus Media-showed screenshots of chats between frustrated WeChat users struggling to understand the cause of the latest payment outage. Chinese identification cards, around which the system was designed, have fixed numbers, meaning the change is not easily accommodated. One such problem, which has arisen in the past, is related to passport numbers changing when the document is renewed. ![]() SHINE-a digital news platform from the Shanghai Daily newspaper-reported the issue was related to verification of identity. This unfortunately rules it out as a payment option for most people except Chinese citizens and permanent residents. This is because the WeChat wallet is linked to this bank account. From mid-November, many non-Chinese users found their wallets frozen due to a range of problems ultimately traced back to updates made to the payment system. You can only use WeChat Pay in the US if you have a bank account registered in China, Malaysia, South Africa or Hong Kong. WeChat is a Chinese app for instant messaging, social media and mobile payments. Suddenly, his account with almost 80,000 subscribers was frozen. You can create up to 5 sub-menus under each first-level menu. Australian Prime Minister Scott Morrison turned to WeChat, a popular social media. The platform’s expat social media communities rapidly lit up with complaints, and a major theme was frustration that this was far from the first time users have experienced problems. WeChat Official Account custom menu creates up to 3 first-level menus. ![]() A recent WeChat payment glitch affecting expats across China left people unable to access their money, with transfers, withdrawals and payments frozen. To view our terms and conditions, you can click here. Just a heads up, we may ask you to provide us with some ID to make sure that your account is safe and secure!Īs mentioned in our terms and conditions, you agree to provide all documentation to us as requested relating to your identity. Your account security is super important to us! ![]() This doesn’t necessarily mean that you have done anything wrong or that your account is compromised, but we want to make sure that everything is as it should be. Sometimes, we freeze accounts for the purpose of fraud prevention. Once the payment or balance has been paid, let us know so we can remove the freeze from your account! If this is the case, it will be communicated to you in the email/message you received from us. If you have recently had multiple requests to extend your payments, your account may be frozen until either the extended payments have been paid, or your entire account balance is paid. Your account is frozen due to a recent request to extend your payments: If you encounter an error message saying that your account is frozen, there may be a couple of reasons as to why.
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